Refund & Return Policy

Due to the nature of herbal and wellness products, we can only accept returns for items that arrive damaged, incorrect, or defective.

Please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or refund once verified.

Approved refunds are processed to your original payment method (or via bank transfer for Cash on Delivery orders) within 7–10 business days.

Opened or used products cannot be returned unless found to be defective, for hygiene and safety reasons.